When will I receive my order?

We deliver within 1-3 working days.

My order didn't arrive

If it has been more than 5 days, email [email protected] and we will reply as soon as possible.

Can I change my order?

If you write to us immediately after placing your order, we have a certain possibility of being able to
change the order. If it is later than that, it has passed on to our delivery organization, then it cannot
be changed.


What are the shipping costs?

Free shipping in Sweden, shipping abroad is calculated at check-out

What delivery options are available?


What is your return policy?

If you regret or are not satisfied with your purchase at www.drosselmeyer.se, you can return it to us. According to Swedish legislation, you have the right to cancel your purchase and get your money back for up to 14 days from when you have received your order. However, you are responsible for
the shipping. Contact: [email protected]. Then we send a return slip, we deduct SEK 70 for the return fee.

Can I exchange products?

If your product is unused and in original condition, you can send it back for an exchange, but you as
the buyer are then responsible for the return shipping.

If I forget to pick up my package?

The packages go back after 14 days. If you forget or neglect to pick up the package, we will charge a
return and administration fee of SEK 150

Drosselmeyer Tea infuser

How does the Drosselmeyer Tea Infuser work?

Just slide the lid back, scoop up the tea, close the lid and start to brew! When
finished the tea infuser can be placed on the table, as there are no perforations on
the backside.

Can I put the Drosselmeyer Tea Infuser in the dishwasher?

Yes, the tea infuser is made of stainless steel that can be efficiently cleaned in a

Can I use the Drosselmeyer Infuser for all kinds of tea?

Yes! This high quality infuser can be used even for the finest tea.

Is the tea brewed when the tea infuser only has holes on one side?

Yes absolutely, the tea unfolds along the entire strainer, the entire lid is perforated,
which is why the tea is effectively brewed in the cup.

What to do if it becomes discolored after use?

It is best cleaned by gently scrubbing with a Scotch brite.

Drosselmeyer Nutcracker

How does the Drosselmeyer Nutcracker work?

Simply drop a nut into the cone, cover the top with your palm, and press the handle.
Perfectly cracked nuts without a mess, enjoy!

What kind of nuts can I crack with the Drosselmeyer Nutcracker?

You can crack all nuts except macadamia nuts.

How do I clean my Drosselmeyer Nutcracker?

You can clean your Drosselmeyer Nutcracker by hand, or you can put it in the

Do you pinch your fingers when cracking nuts with the Drosselmeyer Nutcracker?

You don't pinch your fingers when the nut is placed in a cone and cracked with the lever.

Can I disassemble the nutcracker and how do I assemble it?

Yes absolutely, its 4 parts are easy to assemble

Are there spare parts?

Yes, contact drosselmeyer.com

What kind of material is it made of?


Where is it produced?

In Sweden

Shellfish cracker

How does it work?

Just put the claw far back in the gap of the cracker, crack!

For which kind of seafood can it be used?

Works for rock crab and other hard shellfish.

Does it spray?

When cracking, it will spray away from you.

Can it be washed in a dishwasher?


Can it be taken apart and assembled?

Yes it is easy

What material is it made of?

Stainless steel

Where is it produced?