If more than 5 days have passed, send an email to [email protected] and we will respond as soon as possible.

If you write to us immediately after placing your order, we have some opportunity to change the order. If it is later and it has passed on to our delivery organization, it unfortunately cannot be changed.

DHL, UPS

If you regret or are not satisfied with your purchase at www.drosselmeyer.se, you can return it to us. According to Swedish legislation, you have the right to cancel your purchase and get your money back for up to 14 days from when you have received your order. However, you are responsible for
the freight. Contact us at: [email protected]]. When we send a return slip, we deduct SEK 70 for the return fee.

If the product is unused and in original condition, you can send it back for an exchange, but you who
buyer is then responsible for return shipping.

The packages are sent back after 14 days. If you forget or neglect to pick up the package, we charge a return and administration fee of SEK 150 for

Yes, the kettle is made of stainless steel which can be cleaned effectively in one
dishwasher.

Yes! This high-quality tea strainer can be used for even the finest tea.

Yes, absolutely, the tea develops along the entire strainer, the entire lid is perforated, and that is why the tea is effectively brewed in the cup.

It is best cleaned by gently scrubbing with Scotch Brite.

You can crack all nuts except macadamia nuts.

You can clean your Drosselmeyer Nutcracker by hand or put it in the dishwasher.

You don't pinch your fingers when the nut is placed in a cone and cracked with the lever.

Yes, absolutely, the 4 parts are easy to assemble.

Yes, contact drosselmeyer.com

Zinc

In Sweden

Works for rock crab and other hard shellfish

When you crack, it will splash away from you.

Yes

Yes, it's simple

Stainless steel

Germany