Shipping policy

Delivery time
The normal delivery time is 3-10 working days from the day the order was placed. If a product is temporarily out of stock or in production the delivery time can be longer. You always have the possibility to cancel the purchase if a longer delivery delay occurs. Please send an e-mail to  if you wish to cancel your purchase. We make reservations for the liability of delays or failed deliveries caused by discontinued products or the stock handling of our suppliers. We also make reservations for price difference on caused by wrong price codes, etc.

We will send an order confirmation with information about your purchase by e-mail as soon as we have received your order. Please send an e-mail to if you have questions about your order.

Delivery charges
Shipping cost is applied in regard to the specific shipment destination, hence the shipping cost can vary. Goods are shipped from Sweden. For sales outside Sweden please see –

Transportation accepts the economic responsibility if products are damaged or missing during transport. However, you are required to contact our no later than 14 days after purchase. The economic responsibility is yours if products are damaged or missing during the return transport.

Non-picked up goods
If Drosselmeyer receives packages that have not been collected at the post office, we reserve the right to charge you for all our costs that appear when handling your order and shipment. An invoice will be sent to you. The settlement of the invoice shall be within 14 days.