Shipping and Payments
Shipping within the EU takes usually 2-4 days and is door-to-door. Your parcel will be delivered by Austrian Post/Eurodis or or DHL.
The delivery price is fixed and is 5.90 euro for Austria, Belgium, Bulgaria, Croatia, Czech Republic, France, Germany, Greece, Hungary, Ireland, Italy, Luxemburg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, United Kingdom and the delivery is by Austrian Post/Eurodis.
The delivery is fixed and is 10.90 euro for Cypress, Denmark, Estonia, Finland, Latvia, Lithania, Malta and Sweden ( for Local Swedish delivery order from drosselmeyer.se ) and your order will be delivered by DHL.
Shipping to USA/Canada takes 2-4 days and is door-to-door. Your parcel will be delivered by DHL. The delivery price is fixed and is 8.90 euro.
Shipping to the rest of the world takes 2-10 days and is door-to-door by DHL. The delivery price is fixed and is 12.90 euro. We are working hard to find a solution for more affordable delivery. Until then you can also check if there is a retailer who sells our products in your country too.
Your order is usually dispatched on the next day after we receive it, except the weekend and national holidays.
At present we accept payments by VISA debit and credit and VISA ELECTRON and MasterCard debit and credit and Maestro. Our payment gateway is Quickpay from Denmark and you will be redirected to their page when you pay.
We will be adding new payment methods very soon. If your standard payment method is not included let us know, we might still be able to help somehow.